CAN I GET A SPONSORSHIP?

Unfortunately, we are currently not offering any sponsorship opportunities. We receive a large number of sponsorship requests every week and we may not be able to respond to every inquiry. However, if we decide to launch a sponsorship or affiliate program in the future, we will clearly communicate this across all our channels. Your interest and support are greatly appreciated.

DOES WILDSOUL OFFER DISCOUNT CODES?

We will on occasion offer discount codes through our email newsletters, website, and digital media channels so keep a look out for sales/promotions. Discount codes are not applicable to all products and can expire at any time.

WHAT SHOULD I DO IF I DIDN’T RECEIVE A CONFIRMATION EMAIL?

We send out a confirmation email for every order you place. Your confirmation email may have been caught by your spam/junk filter. Please  check/search both your inbox and spam/junk folders and if you still cannot locate it, you may contact us so that we can resend your confirmation email.

I’VE INSTALLED MY PRODUCT(S) WRONG - WHAT NOW?

If ever you are in doubt we highly recommend seeking professional installation assistance – WILDSOUL does not issue replacements or refunds for errors caused by the improper use or installation of our product(s).

WHERE CAN I FIND OUT ABOUT NEW PRODUCT RELEASES?

We notify our customers, followers, and subscribers about new drops, limited releases, sales events, and promotions through our email newsletter and across our social media channels. Be sure to sign up, follow, and subscribe to get the latest news!

WILL WILDSOUL FEATURE ME ON THEIR SOCIAL PAGES?

We regularly feature customers and followers on our official Instagram page. You can send us a DM or email us a photo you would like featured (please include your handle via email), or use the hashtag #WILDSOUL on your posts/stories/reels.

CAN I BUY WILDSOUL PRODUCTS IN STORES?

We do not retail in stores at this time, therefore our website is the only place you can purchase licensed WILDSOUL products. We operate through ecommerce online sales only and we are located in GANGZHOU, CANTON, CHINA.

WHAT PAYMENT OPTIONS ARE AVAILABLE AT CHECKOUT?

We accept Visa, MasterCard, PayPal,UnionPay. Please carefully review your information prior to finalizing your purchase transaction. WILDSOUL reserves the right to accept, decline, or cancel your order for any reason.

TERMS AND CONDITIONS:

WILDSOUL® is a registered trademark therefore the use of and/or profiting from the name and/or any logo, image, graphic, or photo without our prior consent in writing is strictly prohibited by law.